Delivery

No Hidden Costs

£4.95 Delivery

Order from us and you’ll never pay more than £4.95 for delivery across mainland UK.

Money Back Guarantee

We offer an industry-leading 30-day money back guarantee on all unused Mirafit products.

If you’re not completely happy with your purchase, simply send us an email within 30 days of ordering. As long as your items are unused, unbuilt and in the original packaging – we'll refund you the total cost of the item.

2-3 Day Delivery

Speedy Delivery

Our couriers will always aim to deliver your order within 2-3 working days.

Track your order

For the majority of orders, you’ll receive tracking details – and we’ll send you updates via email.

Please note that some couriers do not provide tracking codes. If you’ve got a question about tracking, our customer services team is on hand to help. Get in touch via Livechat, Facebook messenger or support@mirafit.co.uk for more assistance.

We're UK Based

All of our warehouses are based in the East of England. Our offices are too - including Mirafit head office, which is based in Norfolk.

 

Straight To Your Door

We delivery across mainland UK, and aim to have all orders delivered within 2-3 working days.

We also deliver to Northern Ireland and the Republic of Ireland. Simply add your postcode at the checkout to receive your delivery costs.

 

We're Here To Help

If you’d like to speak to someone about your order, you would like more information about delivery or simply have a question about one of our products – our friendly Customer Services team is here to help.

Simply email support@mirafit.co.uk, join us on Livechat or chat to us on Facebook messenger @mirafitofficial.

For press & marketing enquiries, please contact our marketing team directly on press@mirafit.co.uk.

Delivery FAQs

I’ve only received half of my order, what do I do?

We have several warehouses to store all our products so it might be that your order is coming from more than one place. Even parts can be stored separately so if you have only received half of your order, it’s most likely that the rest is on its way.

Orders usually arrive within 2-3 working days so give it an extra day to see if the rest of your order is delivered.

If it still doesn’t arrive, then send us an email at support@mirafit.co.uk quoting your order number and we’ll get back to you.

I’m missing a box from my power cage or squat rack delivery

A lot of our larger items come in more than one box due to their size and weight. Often couriers cannot carry all of the boxes in one go due to weight limits. This means that you may receive one or two boxes in the first delivery and the final boxes in a follow up delivery.

If you would like to check the status of this, please email support@mirafit.co.uk or get in touch via Facebook messenger or Livechat.

Who will deliver my purchases?

We use professional courier services to deliver our products.

My order status says it has been dispatched but I haven’t received it. What do I do?

Our standard UK shipping takes 2-3 working days. The cut off time for this is 2pm. So, if you order after this time, please allow an extra day. If your order still has not arrived, please get in touch with us at support@mirafit.co.uk

Can I add something to an existing order?

Generally, you can’t amend an order once it has been placed. However, sometimes our customer services team can make amends if the request is received before the order has been confirmed on our system. Please get in touch by Livechat or by emailing support@mirafit.co.uk.

How do I know when my delivery is going to arrive?

Once you’ve placed an order with us, we’ll send you an email confirming all the details. The courier should then send you a message with an expected delivery date. This is usually 2-3 working days after we receive payment.

Do you deliver on weekends?

Some of our couriers may deliver at the weekend but unfortunately, it’s not something we can guarantee.

Can I add my order to an existing account?

We are unable to assign orders to an account after the order has been placed so please ensure you are logged in when placing your order.

Can I create an account with you?

Yes. It’s a great way to save your information for future orders and to check the status of them too. You can create an account during checkout.

Where can I track my order?

We will email you to update you with the status of your order. If you create an account during checkout then you may also be able to view the status of any of your orders by logging into your account. However, please note that not all courier services provide tracking details.

To check the status of your order, you can get in touch with our customer services team.

I haven’t received an email confirming my order, what should I do?

Check your junk mail just in case our confirmation email has gone in there. If you still can’t see it, please email us at support@mirafit.co.uk and our customer services team will check your order has been successfully received.